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March 2022

Customer Relationship Management Can Improve Your Bottom Line

March 15, 2022 @ 1:00 pm - 2:30 pm
Webinar – PCR United States
Free

Do you know who your BEST Customers are? Do you know: • Who Pays on Time? • Provides Honest Feedback? • Mentors You? • Provides Opportunities for Growth? • Has Clear Measurements for Success? • Rewards Innovation? Your BEST Customers value lower costs, increased profitability, reduced risk, greater efficiency, quality, and innovation. So do you, but how do they know? Join us as we look at a process to review your customer base by analyzing patterns using existing data and…

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Special Event: The 5 C’s of Credit “Why You Need To Know Them To Secure A Business Loan

March 16, 2022 @ 11:00 am - 12:00 pm
Webinar – PCR United States
Free

Special Event: The 5 C's of Credit "Why You Need To Know Them To Secure A Business Loan with CitiBank Do you know the 5 C's of credit? Have you ever been denied for funding because of a credit issue? Maybe you are not sure what you need to qualify for a business loan. This webinar will help you discover what lenders see and further prepare you to take the next steps in your business. Don't leave any information on…

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Branding For Success

March 17, 2022 @ 10:00 am - 12:00 pm
Webinar – PCR United States
Free

Can you define your brand proposition in less than one minute? Are you struggling with defining your brand? Can you differentiate yourself from your competition and stand out? Do you know what is your uniqueness as an entrepreneur and as a business (It is not your prices, experience, or customer service)? Are you intentional on how your clients see you, and the promise you make to them? We at PCR SBDC, know exactly what you are going through. You are…

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Business Planning for Your Restaurant or Food Service Business

March 22, 2022 @ 2:30 pm - 4:00 pm
Free

In this webinar, you will discover the essential components of a restaurant business plan to help increase your chances of success and present your plan to investors and financial institutions. Topics will cover concept creation, organizational structure, marketing plan and SWOT analysis, necessary operational considerations, and an overview of financial projections. REGISTER NOW

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Business Profit Projections

March 23, 2022 @ 10:00 am - 11:30 am
Webinar – PCR United States
Free

If you are looking to make a profit in your business this webinar it for you! We know that numbers can be scary but with the right help it can be the new best friend of your business. Join us as we take an honest look at what needs must be met to start, grow and keep you in the green. The only thing that can make you cents is MONEY! Let us help! REGISTER NOW

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Disciplined Entrepreneurship: 24 Steps To A Successful Startup

March 23, 2022 @ 10:00 am - 12:00 pm
Webinar – PCR United States
Free

Disciplined Entrepreneurship will change the way you think about starting (or growing) a company. Many believe that entrepreneurship cannot be taught, but great entrepreneurs aren't born with something special – they simply make great products. Yes, entrepreneurship can be taught, provided that you are coachable. REGISTER NOW

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Legacy Restaurants-Building a food empire

March 24, 2022 @ 2:00 pm - 2:30 pm
Webinar – PCR United States
Free

How do you build a business that lasts for generations? Specifically, a food business? In an industry that sees 60% failure rate within the first year and 80% failure rate within 5 years, what’s the secret to a restaurant that lasts for 4 decades? This webinar will feature successful restaurateurs that have turned their family food business into a legacy business spanning multiple generations. REGISTER NOW

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Financial Fitness: Balance Sheet

March 29, 2022 @ 10:00 am - 11:30 am
Webinar – PCR United States
Free

The Balance Sheet is known as the “mother of all financial statements”. It provides a summary of the company’s position during a specific timeframe. It is broken down into three major categories and tracks what is known as the company’s assets, liabilities and owners’ equities. REGISTER NOW

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Commercial Leasing Checklist For Businesses

March 31, 2022 @ 10:00 am - 11:00 am
Webinar – PCR United States
Free
Close up of a person's hands writing in a notebook.

The commercial Lease checklist will point out provisions to which a prospective small business tenant should pay particular attention. The terms lessor and landlord will be used interchangeably. Commercial leases come in many sizes and shapes, from the three- or four-page mom-and-pop simple lease to the 40 to 50-page complicated lease with multiple addendum and attachments that are usually attendant to high rises, malls, or popular upscale areas. The small business owner will frequently be presented with a form lease developed by…

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Special Event: RAMP Making Small Business Big

March 31, 2022 @ 12:00 pm - 1:00 pm
Webinar – PCR United States
Free

THE CITY OF LOS ANGELES IS PROUD TO INTRODUCE RAMP TO THE SOUTHERN CALIFORNIA BUSINESS COMMUNITY! RAMP (Regional Alliance Marketplace for Procurement) will provide a one-stop hub for small businesses to more easily and efficiently find and pursue business opportunities across Southern California. Join this webinar and learn how your business can benefit from having a presence on RAMP. For more details and to start pursuing contract opportunities register at RAMPLA.org. REGISTER NOW

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April 2022

Restaurant Academy: The Secrets to Hiring and Retaining Employees During the Pandemic

April 4, 2022 @ 2:00 pm - 3:30 pm
Free

Are you having difficulty attracting and retaining employees?  In this webinar you will learn to understand the mindset of hiring, how to make your business look more attractive to candidates and learn strategies to create an environment that people will not want to leave in the critical first 90 days. REGISTER NOW

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Clearing the Fog of Certification-Grow Your Local Business

April 5, 2022 @ 9:00 am - 10:00 am
Webinar – PCR United States
Free

The certification process can be very confusing and many times feel very labor-intensive. PCR SBDC presents a webinar to clear the confusion of the application process. During this workshop you will learn: • Billions of Public Contracting Dollars are within Los Angeles County Agencies for Certified Small Business • How to leverage Statewide Small Business Certification to open many other Local Small Business Public Contracting Opportunities REGISTER NOW

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Disciplined Entrepreneurship: 24 Steps To A Successful Startup

April 6, 2022 @ 10:00 am - 12:00 pm
Webinar – PCR United States
Free

Disciplined Entrepreneurship will change the way you think about starting (or growing) a company. Many believe that entrepreneurship cannot be taught, but great entrepreneurs aren't born with something special – they simply make great products. Yes, entrepreneurship can be taught, provided that you are coachable. REGISTER NOW

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Business Profit Projections

April 6, 2022 @ 11:00 am - 12:30 pm
Webinar – PCR United States
Free

If you are looking to make a profit in your business this webinar is for you! We know that numbers can be scary but with the right help it can be the new best friend of your business. Join us as we take an honest look at what needs must be met to start, grow and keep you in the green. The only thing that can make you cents is MONEY! Let us help! REGISTER NOW

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Social Media 101

April 7, 2022 @ 10:00 am - 12:00 pm
Free

Are you confused where and how to start? We at PCR SBDC, know exactly what you are going through. You are not alone and we offer a big part of the solution through our workshops and one on one consultations Our Social Media workshop, will save a lot of time, effort and mainly lots of trials and errors. Many businesses are on social media because of FOMO (Fear Of Missing Out) but they have no plan or strategy and are…

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Special Evening: Restaurant Academy – Coffee in the Community

April 11, 2022 @ 2:00 pm - 3:30 pm
Webinar – PCR United States
Free

A candid conversation with independent coffee shop owners and how they maintain success while competing with big chains. Join us for this exciting panel featuring Vanessa Punche of LA Grind Coffee & Tea Bar, Moses Harris Co-Owner of Bloom & Plume and Jing Lin of Coffee Conversations. REGISTER NOW

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Financial Fitness: Income Statement

April 12, 2022 @ 10:00 am - 11:30 am
Webinar – PCR United States
Free

An income statement is a financial statement that shows the company's income and expenditures. It also shows whether a company is making profit or loss for a given period. The income statement, along with balance sheet and cash flow statement, helps you understand the financial health of your business. If you need help with your income statement and where to start, this webinar is for you! REGISTER NOW

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Special Event – How to Review Your Credit Score Report with CitiBank

April 13, 2022 @ 10:00 am - 11:00 am
Webinar – PCR United States
Free

Special Event: How to Review Your Credit Score Report (Personal and Business: What it means when getting a loan) with CitiBank. Do you know how credit affects your access to capital? Do errors on your report make your credit loan increase? Is your payment history correct and up to adequate? Join us with our partner Cesar Mancia to discuss how to review your credit score report. REGISTER NOW

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Special Event: Launch Your Business with Customer-Focused Marketing – Part 2

April 13, 2022 @ 11:00 am - 12:00 pm
Webinar – PCR United States
Free

As a new entrepreneur, you’ll need more than good products or services to grow your business. It’s also important to have strong customer-focused marketing strategies to reach your audience and turn them into loyal customers. In part two of this two-part workshop, you will learn the last stages of the customer journey from purchase to advocacy. We will walk through how to convert customers with the right content and an easy checkout process, as well as how to build loyalty…

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10 Steps to Prevent Theft in your Restaurant

April 14, 2022 @ 2:00 pm - 3:30 pm
Webinar – PCR United States
Free

Are your sales high but your restaurant is still losing money? The National Restaurant Association estimates employee theft accounts for 75% of inventory shortages and 4% of overall sales in restaurants. The key to stopping theft at your restaurant is understanding how it happens and setting up checks and balances to prevent it. Join our webinar to learn best practices on cash auditing, inventory tracking and managing labor efficiently. Don’t lose another night of sleep wondering if your team can…

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Financial Fitness: Balance Sheet

April 19, 2022 @ 10:00 am - 11:30 am
Webinar – PCR United States
Free

The Balance Sheet is known as the “mother of all financial statements”. It provides a summary of the company’s position during a specific timeframe. It is broken down into three major categories and tracks what is known as the company’s assets, liabilities and owners’ equities. REGISTER NOW

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Special Event: SBA Federal Contracting: Doing Business with the Federal Government

April 19, 2022 @ 11:00 am - 12:00 pm
Webinar – PCR United States
Free

Federal Contracting:  Doing Business with the Federal Government This webinar will focus on Federal Government Contracting assistance program benefits to help small businesses win federal contracts. SBA’s Certification for Disadvantaged Business, Women-Owned Small Business Federal Contracting Program, 8(a) Business Development program, Veteran assistance programs, HUBZone programs, SBA Mentor-Protégé program and Joint Ventures. Participation in these programs helps small businesses: Win a fair share of federal contracts, qualify for exclusive set-aside and sole-source contracts, Partner with established contractors to win contracts…

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Disciplined Entrepreneurship: 24 Steps To A Successful Startup

April 20, 2022 @ 10:00 am - 12:00 pm
Webinar – PCR United States
Free

Disciplined Entrepreneurship will change the way you think about starting (or growing) a company. Many believe that entrepreneurship cannot be taught, but great entrepreneurs aren't born with something special – they simply make great products.  Yes, entrepreneurship can be taught, provided that you are coachable. REGISTER NOW

Find out more »

Business Profit Projections

April 20, 2022 @ 11:00 am - 12:30 pm
Free

If you are looking to make a profit in your business this webinar is for you! We know that numbers can be scary but with the right help it can be the new best friend of your business. Join us as we take an honest look at what needs must be met to start, grow and keep you in the green. The only thing that can make you cents is MONEY! Let us help! REGISTER NOW

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Special Event: FranNet Franchise 101

April 21, 2022 @ 12:30 pm - 2:00 pm
Webinar – PCR United States
Free

Starting a business through a franchise is often the shortest path to profitability, and some of them require as little as $60K to start and can operate out of a home office – with no food and no retail space to rent. But how do you find the good ones? Several recession-resistant and/or essential franchises have already adapted to the current public health restrictions and some have even experienced an increased demand for their products and services. If you are…

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