Assisting Clients in the
Los Angeles Area
hosted by: The Small Business Development Center (SBDC) hosted by Pacific Coast Regional
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Restaurant Leadership-Transitioning from the line to the Manager

February 1, 2021 @ 2:30 pm - 4:30 pm


You were an outstanding restaurant employee and now it’s your turn to be the Supervisor.  Shifting from a task focused job position to a team leading position requires a shift in thinking and communicating.  In this workshop, we will introduce to you the skills that will make you a successful leader whether you have just been promoted or have been a manager for awhile.  You will learn and receive tools on:

  • The behaviors of the great and the worst bosses
  • Leading with a kindness/servant mentality
  • How to grow the respect of your team
  • Satisfying your internal and external customers 
  • Doer vs Leader Mentality 
  • The Self-Fulfilling Prophecy
  • Negative Thoughts and Fears 
  • Projection of Confidence and Authority
  • Keys to Presenting a Strong Leadership Team
  1. Holding People Accountable
  • People Pleaser vs Effective Leader 
  • Setting Expectations Based on Restaurant Standards and Goals
  • Communicating the Why’s – What’s In It For Me?  
  • Following Up 
  • Giving Feedback – Roleplay
  • Action Planning for Results

Celeste Young-Ramos, PCR Restaurant and HR Advisor has managed the development of over 800 managers and employee for a national family restaurant team and shares the secrets to restaurant leadership success. 



February 1, 2021
2:30 pm - 4:30 pm
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SBDC hosted by Pacific Coast Regional
(424) 296-3541


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