BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The Small Business Development Center (SBDC) hosted by Pacific Coast Regional - ECPv5.0.2.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:The Small Business Development Center (SBDC) hosted by Pacific Coast Regional
X-ORIGINAL-URL:https://pcrsbdc.org
X-WR-CALDESC:Events for The Small Business Development Center (SBDC) hosted by Pacific Coast Regional
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20260308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20261101T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260615T110000
DTEND;TZID=America/Los_Angeles:20260615T123000
DTSTAMP:20260830T044004
CREATED:20260509T180249Z
LAST-MODIFIED:20260509T180249Z
UID:7183-1781521200-1781526600@pcrsbdc.org
SUMMARY:Customer Service - Improve Your Establishment’s Approach to Communication
DESCRIPTION:The overview is as follows: \n\nIn any small or full-service restaurant\, customer service is key.\nInteractions between staff/customers will influence the overall customer experience.\nThese impacts can create a lasting positive (…or negative) impression\, depending on how they are handled.\n\nThis presentation will address some of the key touch points\, along with some strategies to help clients make the right decisions\n\nREGISTER NOW\n
URL:https://pcrsbdc.org/workshop/customer-service-improve-your-establishments-approach-to-communication-3/
LOCATION:Webinar – PCR\, United States
CATEGORIES:Business Development & Operations
ATTACH;FMTTYPE=image/jpeg:https://pcrsbdc.org/wp-content/uploads/sites/7/2023/10/blake-wisz-cash-register-sales-sell.jpg
END:VEVENT
END:VCALENDAR